­
+1 (408) 320-0380

VoIP Integration Release Notes

2.2.0 (May 6, 2025)

  • Added support EspoCRM v9.1.0.
  • Starface: integration has been improved.

2.1.1 (April 7, 2025)

  • Twilio: fixed voicemail issue when no agent is available.

2.1.0 (March 17, 2025)

  • Asterisk: improved AMI event handling.
  • 3cx: phone number lookup fixes.
  • Twilio: improved recording file naming.
  • Phone type validation fixes.
  • Unnecessary vendor files removed.

2.0.4 (February 19, 2025)

  • Asterisk: improved DialBegin action.
  • Asterisk: fixed recording upload.
  • Unnecessary vendor files removed.

2.0.3 (February 14, 2025)

  • Fixed parent field in Call.
  • Automatic refresh of History panel when sending Message from Contact / Lead.
  • Improvement of Quick Create popup creation.

2.0.2 (January 24, 2025)

  • Twilio: SMS status fixes.

2.0.1 (January 22, 2025)

  • Twilio: Bug fixes.

2.0.0 (January 20, 2025)

  • Dropped support for PHP 7.4.
  • Added support for PHP 8.4.
  • Dropped support for EspoCRM v7.5 and lower.
  • Added support for EspoCRM v9.0.
  • Major core enhancements and changes.
  • Added new VoIP provider: 3CX PBX.
  • Added new VoIP provider: Squaretalk.
  • Improved dialing and click-to-call functionality.
  • Twilio: voicemail recording bug fixes.
  • Twilio: added ability to transfer a live call to another agent or phone.
  • Queue: improved logic for skipping users. Added more informative debug messages.
  • Asterisk: dropped support for Asterisk server v10, v11, v12 servers.
  • Asterisk: improved stability of an event listener.
  • Starface: simplified integration setup. No crotab needed anymore.
  • Agent assignment: now can be used for multiple users who have the same agent extension and have a shift schedule.
  • Updated libraries.

1.30.0
* Added support EspoCRM v8.3.
* Twilio: added Queue assignment rules (Queue Position, Round Robin, Random).
* Twilio: skipping users who are currently on the phone.
* Twilio: fixing the voicemail recording.

1.29.1
* Fixing the appearance of pop-up windows.

1.29.0
* Twilio: optimized calls handling.
* Twilio: recording uploading fixes for long calls.
* Twilio: SMS sending fixes.
* Twilio: MMS media uploading fixes.

1.28.1
* Popup saving fixes.
* Recording upload fixes.

1.28.0
* Added support EspoCRM v8.2.
* Recording field fixes.
* Minor bug fixes and improvements.

1.27.0
* Added a new field to upload call recordings into EspoCRM.
* Twilio: now recordings are uploaded into EspoCRM. This is required since Twilio changed their API since Jan 2024.
* Asterisk: new option for uploading call recordings with the possibility of using basic authorization.
* Twilio: fixed empty calls.
* Code improvements.
* Minor fixes.

1.26.0
* Added support EspoCRM v8.1.
* Dropped support EspoCRM v6.
* Moved files to the `custom` directory.
* Click-to-call bug fixes.
* Minor bug fixes.

1.25.1
* Bug fixes in PHP 7.3 and PHP 7.4.

1.25.0
* Added support EspoCRM v8.0.0+.
* VoIP Event is now available in Workflow.

1.24.0
* Twilio: added an option to enable the router’s phone number as the caller instead of the client’s number in the VoIP Router.

1.23.1
* Bug fixes in the “Permitted Entities” option.

1.23.0
* Code base improvements.
* Ignored numbers bug fixes.

1.22.3
* Twilio: Message bug fixes.

1.22.2
* Twilio: VoIP Router user grid fixes.
* Twilio: Phone number sync improvements.
* Twilio: TwiML App sync improvements.
* Starface: keep alive fixes.
* Other code improvements.

1.22.1
* Bug fixes

1.22.0
* Improved Messages UI and functionality. Added new folders: Important, Trash.
* Starface: Added support Starface server v7.3.
* Starface: Now crontab configuration is optional (experimental feature).
* Twilio: Improved phone number sync process.
* VoIP Router bug fixes.
* Upgraded vendor libraries.
* Dropped support EspoCRM v5.

1.21.0
* Added support EspoCRM 7.2+.
* Added support SMS Providers extension.
* Minor bug fixes.

1.20.4
* Minor bug fixes.

1.20.3
* Starface: Bug fixes for EspoCRM v5, v6.

1.20.2
* Starface: Fixed timeout issue when web-socket enabled.

1.20.1
* Twilio: bug fixes.

1.20.0
* Added an option to enable / disable experimental features.
* Optimization of checking call notifications.
* Starface: completely rewritten service to maintain user connection.
* Bug fixes in “Do Not Disturb” feature.

1.19.0
* Added support PHP 8.1.
* Updated “libphonenumber” library.
* Twilio: updated API library.
* Twilio: send MMS with attachments fixes.
* Starface: added a test connection support.
* Asterisk: bug fixes.

1.18.0
* Starface: added support EspoCRM v7+.
* Asterisk: added possibility to define a recording URL for outgoing calls.
* Asterisk: new “{DESTUNIQUEID}” parameter for recording URL.
* Added support Messages in EspoCRM v7+.
* Bug fixes for VoIP Router.
* Adding information to Action History after saving the popup notification.
* Phone number assignment fixes.

1.17.3
* Minor security improvements..
* Minor bug fixes for EspoCRM v7+.

1.17.2
* Minor bug fixes.

1.17.1
* Asterisk: added possibility to display a popup window only after answering the call.
* Bug fixes.

1.17.0
* Added possibility to create own connectors as a separate extensions.
* Call duration fixes.
* Minor improvements.

1.16.1
* Bug fixes for triggering Workflow action for Call entity.
* Call duration fixes.
* Asterisk: improved click-to-dial feature.
* Minor improvements.

1.16.0
* Added support iexPBX server.
* Added support Asterisk 18.
* Added Turkish language.
* Minor improvements.

1.15.3
* Binotel: bug fixes.

1.15.2
* Updated language packs.
* Bug fixes.

1.15.1
* Bug fixes.

1.15.0
* Added support EspoCRM 6.0.0+.
* Asterisk: added a new crontab command to handle events: php command.php voip Asterisk.
* Starface: added a new crontab command to handle events: php command.php voip Starface.
* Binotel: changed a webhook URL.
* Code refactoring.
* Minor bug fixes.

1.14.2
* Binotel: Added the ability to choose the API version of Binotel.
* Minor bug fixes.

1.14.1
* Style issue fixes.
* Fixed an issue of receiving media files in MMS messages.
* Minor bug fixes.

1.14.0
* Added Spanish language.
* Added displaying Messages in Activities and History panels.
* Added possibility to compose a message from Activities panel in Account, Contact, Lead.
* Bug fixes.

1.13.3
* Bug fixes.

1.13.2
* Binotel: Added support API 3.0.

1.13.1
* Minor bug fixes.

1.13.0
* Asterisk: added support Asterisk server 16 and 17.
* Asterisk: increased stability of AMI connection.
* Starface: added support Starface server 17.
* Twilio: added the ability to disable voicemail.
* Twilio: added farewell at the end of a call.
* Twilio: added the ability to choose notification types for voicemail.
* Twilio: fixed Do Not Disturb feature.
* Fixed ACL issues for a Call popup.
* Connector UI changes.
* Minor fixes in Messages.

1.12.1
* Fixed upgrade issue.
* Twilio connector bug fixes.
* VoIP Router bug issues.
* Twilio: fixed Do Not Disturb feature.

1.12.0
* Twilio: Improved Messages (sms, mms) with separate folders (Inbox, Sent, Drafts). Display unread messages. Display the number of messages for each folder.
* Added possibility to sort additional fields.
* Asterisk: added possibility to define a dial context for each user.
* Minor bug fixes.

1.11.1
* Twilio: Fixed assigning Router’s team to a Call.
* Twilio: Added a link between Routers and Calls.

1.11.0
* Added compatibility with the latest version of EspoCRM.
* Added websocket support for popup notifications.
* Twilio: added greeting at the beginning of the call.
* Added possibility to hide a Lead in a call popup when Account or Contact are available.
* Bug fixes.

1.10.1
* Added possibility to use regular expressions for “List of ignored numbers” option.
* Other minor improvements.
* Bug fixes.

1.10.0
* Big performance optimization.
* Removed MySQL function.
* Automatically saving incoming/outgoing calls.
* Player field bug fixes.
* Added service event handler for Asterisk.
* Added CID lookup support for Asterisk.
* Added possibility to search and select existing Contact/Lead/Account in the popup window.
* Updated Twilio API library. Added compatibility for this library.
* Added possibility to use Twilio SIP trunk for calls in EspoCRM.
* Minor improvements for Twilio connector.
* Improved search for Accounts while incoming/outgoing calls.
* Added translation for Ukrainian, Russian languages.
* Code refactoring.
* Bug fixes.

1.9.1
* Minor bug fixes.

1.9.0
* Compatibility fixes for EspoCRM 5.5+.

1.8.8
* Minor bug fixes.

1.8.7
* Twilio routing bug fixes.

1.8.6
* Bug fixes for Twilio phone numbers.

1.8.5
* Bug fixes for Italian phone numbers.

1.8.4
* Added support Asterisk 15.
* Added support MySQL 8.
* Bug fixes for PHP 7.2.
* Minor improvements.

1.8.3
* User phone number formatting improvements.

1.8.2
* Minor improvements.

1.8.1
* Connector improvements.
* Minor bug fixes.

1.8.0
* Added compatibility with EspoCRM 5+.
* Asterisk connector fixes.
* Starface connector improvements.
* Added a link for setup instructions for each connector.
* Other minor improvements.

1.7.11
* Small bug fixes for Twilio connector.

1.7.10
* Improved event listeners for Asterisk.
* Added support new type of authorization for Starface 6.4.2+.

1.7.9
* Fixed a connection error for Starface in PHP 7.1.

1.7.8
* Minor bug fixes.

1.7.7
* Bug fixed: DoNotDisturb panel on the Dashboard.
* Bug fixed: Voip Cleanup error.
* Correction of translation.

1.7.6
* Minor bug fixes.

1.7.5
* Bug fixes for Starface connector.
* Added “Test Connection” button for Starface connector.

Cookies & Privacy Policy

Our website uses cookies to give you the best user experience on our website and to help us deliver our services. By using our services, you agree to our use of cookies. Click here for more information.
Necessary
Strictly necessary cookies help make a website navigable by activating basic functions such as page navigation and access to secure website areas. Without these cookies, the website would not be able to work properly.
Statistical
Statistical cookies help the website owner understand how visitors interact with the website by collecting and reporting information.
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and interesting to the individual user and thus more valuable for publishers and third-party advertisers.
Accept AllCustomizeAccept Necessary